CASM Questions & Answers & CASM Study Guide & CASM Exam Preparation

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Mock CASM Exams | CASM Exam Blueprint

DumpsReview offers verified, authentic Peoplecert CASM Real Questions and answers, which are essential for passing the Certified Agile Service Manager V2.1 (CASM). These questions and answers have been designed by Sitecore experts and can be easily downloaded on a PC, MacBook, or smartphone for comfortable and convenient learning.

Peoplecert CASM Exam Syllabus Topics:

Topic	Details
Topic 1	Agile concepts and practices: This part evaluates the knowledge of DevOps Developers regarding how various frameworks such as DevOps, ITIL, SRE, Lean, and Scrum facilitate Agile Service Management. These practices are vital for driving business value and improving service delivery.
Topic 2	Two aspects of Agile Service Management: This area focuses on the skills of Consultants in learning about Agile Process Improvement and Agile Process Engineering. It ensures that processes are streamlined and effective, crucial for maintaining agility in service management.
Topic 3	Adapting Agile thinking: This section assesses the abilities of Consultants and focuses on applying Agile thinking to IT delivery processes. It emphasizes the importance of aligning team efforts with customer needs to deliver solutions more rapidly. A key skill measured here is the ability to prioritize customer requirements effectively.

Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q10-Q15):

NEW QUESTION # 10
What BEST describes the Practice Backlog?

A. All of the above
B. The project plan that will guide the practice's implementation roadmap
C. The single source of requirements for a practice
D. The artifact that documents what will be needed in the next Sprint

Answer: C

Explanation:
The Practice Backlog serves as the single source of truth for requirements within a service management practice, similar to how a Product Backlog functions in Scrum.
A . Incorrect. This describes a Sprint Backlog, not the Practice Backlog.
B . Correct. The Practice Backlog acts as the comprehensive repository for requirements specific to a practice.
C . Incorrect. While the Practice Backlog informs the roadmap, it is not a detailed project plan.
D . Incorrect. Only B accurately reflects the nature of a Practice Backlog.
Reference:
ITIL 4 and Agile Service Management: Practice Backlog as a requirements repository.

NEW QUESTION # 11
An organization is currently managing some very complex projects and is struggling to keep team members properly focused so they deliver results on time. Which of the following could BEST help the teams focus on immediate needs and get more done?

A. Scrum
B. ITIL
C. Lean
D. DevOps

Answer: A

Explanation:
Scrum provides a framework for managing complex work by breaking it into manageable Sprints, fostering team collaboration, and delivering incremental results.
A . Incorrect. While Lean optimizes processes and removes waste, Scrum provides a structured framework to manage focus in complex projects.
B . Incorrect. DevOps improves collaboration between development and operations but does not provide specific mechanisms for managing focus in complex projects.
C . Incorrect. ITIL focuses on service management rather than iterative project delivery.
D . Correct. Scrum's iterative and incremental approach helps teams focus on immediate priorities and deliver value regularly.
Reference:
Scrum Guide 2020
Agile Practices for Complex Project Management

NEW QUESTION # 12
Which of the following is Scrum based on?

A. Sequential activities
B. DevOps Principles
C. Timeboxed iterations
D. Lean

Answer: C

Explanation:
Scrum is built around timeboxed iterations called Sprints, where teams work in a fixed period (typically 1-4 weeks) to deliver a potentially shippable product increment.
A . Incorrect. While Scrum incorporates some Lean principles, its foundation is timeboxing, not Lean.
B . Incorrect. Scrum and DevOps are complementary but distinct. Scrum is not based on DevOps principles.
C . Correct. Timeboxing is a core aspect of Scrum, ensuring focused delivery within a defined timeframe.
D . Incorrect. Scrum rejects sequential (Waterfall-like) processes in favor of iterative and incremental work.
Reference:
Scrum Guide 2020: Sprints and Timeboxing

NEW QUESTION # 13
A team is working on a Sprint. A stakeholder requests that additional work be added to the Sprint Backlog. Who can approve or reject that request?

A. The Team
B. The Agile Service Manager
C. The Agile Practice Owner
D. The Product Owner

Answer: D

Explanation:
In Scrum, the Product Owner has the authority to manage the Product Backlog, including accepting or rejecting changes to the Sprint Backlog.
A . Incorrect. The team is responsible for delivering the work but does not control changes to the Sprint Backlog.
B . Incorrect. The Agile Service Manager is not a role in Scrum and does not make decisions about the Sprint Backlog.
C . Incorrect. The Agile Practice Owner is not a Scrum role.
D . Correct. The Product Owner ensures the Sprint Backlog aligns with the Sprint Goal and business priorities.
Reference:
Scrum Guide 2020: The role of the Product Owner

NEW QUESTION # 14
What does the Sprint Backlog provide the Agile Service Management Team?

A. Both A and C
B. List of requirements that must be met during the Sprint
C. Ability to be self-managing to meet the Sprint Goal
D. Description of how to meet the Sprint requirements

Answer: A

Explanation:
The Sprint Backlog provides the team with a clear understanding of what needs to be done and the freedom to self-manage to achieve the Sprint Goal.
A . Correct. The Sprint Backlog includes a plan for how the team will meet the Sprint requirements.
B . Incorrect. While the Sprint Backlog lists work items, this alone doesn't cover its full purpose.
C . Correct. Agile teams are self-managing, and the Sprint Backlog empowers them to organize their work autonomously.
D . Correct. Both A and C accurately describe the purpose of the Sprint Backlog.
Reference:
Scrum Guide 2020: Purpose and contents of the Sprint Backlog.

NEW QUESTION # 15
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CASM QUESTIONS & ANSWERS & CASM STUDY GUIDE & CASM EXAM PREPARATION

CASM Questions & Answers & CASM Study Guide & CASM Exam Preparation